The best voice models now listen, adapt, and resolve too.
Most CX platforms don't own the voice. They orchestrate a workflow, then call a third party for speech and transcription. Every hop adds latency, and latency is what turns a frustrated customer into a churned one.
ElevenAgents is the opposite. Built on the voice models the market already builds on, it runs voice, transcription, chat, and reasoning in one vertically integrated pipeline. Responses come back in under 400 milliseconds and sound human, not synthetic. When a caller gets frustrated, the agent detects it and shifts tone in real time: calm, reassuring, patient.
You keep full control. Plug in any LLM, connect tools, webhooks, and MCP servers, and ground every answer in your knowledge base. Launch in minutes, A/B test with Experiments, enforce Guardrails, and version every change.
More resolved conversations, less infrastructure stitching. Pricing is transparent and flat at $0.08 per minute.
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